Iranian Journal of Medical Microbiology

Complaints Process

The Iranian Journal of Medical Microbiology (IJMM) is committed to addressing complaints in a fair and timely manneق.

1. Submitting a Complaint:
Complaints related to the journal’s operations, editorial staff, ethical concerns, or the publication process should be sent via email to the Associate Editor-in-chief at: vahab.pgmail.com.

2. Acknowledgment and Response

• Complaints will be acknowledged within three working days.

• A full response will be provided within four weeks.

3. Escalation:
If the complainant is not satisfied with the response, the case will be escalated to the Editor-in-Chief for further review.

4. External Referral:
Unresolved complaints that fall within the remit of the Committee on Publication Ethics (COPE) may be referred to COPE for independent advice.
 

Note: Complaints are distinct from appeals (Appeals Process Section), which address editorial decisions; complaints concern ethical, procedural, or operational issues.

Additional Information:
For more details on the journal’s disclaimer and policies, please visit the publisher’s page:
➡️ https://farname-inc.com/post-31/2dee151/#disclaimer